Leverage customer reviews now
Research shows more than 90 percent of consumers consult reviews before purchasing, yet most companies still fail to harness qualitative review analysis to optimize their products, improve their marketing and get an edge on their competitors.
Whispr Group helps brands avoid that missed opportunity and add value through:
- Quality-assured open source data gathering. Our specialist tools allow us to harvest open consumer data from a wide range of sources, filter to ensure quality and relevance, and convert into valuable insights on what consumers want.
- Topic clustering. Expertise is required to work with large volumes of review data. We cluster data according to sentiment, key topics and themes to pinpoint and extract actionable insights for products, marketing and services.
- Analyse and inform. Our expert analysts ensure you understand how to offer consumers more of what they want, develop features or traits they most demand, and foster consumer loyalty by communicating according to their needs.